Spela Casino Website design & features
The first thing you will notice about Spela Casino is its modern, appealing website design. The site is aesthetically pleasing and looks fantastic, it uses a bold colour scheme and has a modern navigation system and brilliant graphics.
In addition to this, the website is easy to use and has quick loading times. Despite the graphics and scrolling news ticker, the pages still load quickly – even pages with hundreds of game thumbnails. We had an enjoyable experience testing this website and cannot praise the design and style of Spela Casino enough.
Generally, all the information you may need is readily available too. Spela Casino clearly shows its privacy policies and terms and conditions. Furthermore, it has dedicated pages to bonus terms and conditions, and responsible gambling. In short, it is everything we would expect from a new online casino.
When reviewing online casinos, we first look for a gambling license. This is a must-have for a reputable casino – it ensures the platform complies to regulations and laws within its jurisdiction. Spela Casino is fully licensed through its parent company – Genesis Global Limited.
Genesis Global Limited is a registered company based in Malta. In addition, it has gambling licenses from both the Malta Gaming Authority (license number MGA/B2C/314/2015) and the UK Gambling Commission (license number 000-045235-R-324169-008).
The Malta Gaming Authority and UK Gambling Commission are two reputable organizations – obtaining licenses from these sources can assure you of Spela Casino’s quality.
Spela Casino Customer support
We also look at customer support options. We hope players have a problem-free experience, but you must always have an accessible customer service team that you can rely on.
Unfortunately, Spela Casino does not have a live chat option – this is disappointing as a live chat is a quick and effective method of communication. They do, however, have a dedicated phone line, and an email support option:
Phone – The phone line is an international Malta number and connects you to the customer support team. We found the experience to be stress-free. The customer service reps were knowledgeable, friendly, and helpful. We could not find info about the operating hours of this telephone line.
Email – An email support option is also available. You can use this is you prefer to type your queries and have a permanent record of your issue. Again, the help was acceptable, and the response times were OK.
FAQ – There is also a handy FAQ section on the “help” side-bar of the website. You can use this to find answers on different queries relating to subjects like technical issues, bonuses, security, and your account.
Spela Casino uses standard encryption technology to ensure that all data transactions are secure and unreadable. Furthermore, it uses advanced payment protection methods and authentication to ensure your cash and card details remain secure.
Fair Play – Spela Casino also operates a transparent fair play policy. This ensures customers have a fair chance of winning, and that the outcome of games is truly random.
This is achieved by the uses of RNG systems (random number generator). Their RNG processes have been externally tested and verified by either TST (Technical Systems Testing) or eCOGRA – both of these are reputable testing labs.
Spela Casino Bonuses and Promotions
Spela Casino has a fantastic range of promotions and bonuses. This online casino goes far beyond the basic welcome offer – it also has several other interesting offers that both new and existing players can benefit from.
It should be noted that players can only have one promotion active at any given time. Therefore, a player using the welcome offer, could not use the daily deposit bonus at the same time. We have provided additional info about the Spela Casino promotions below:
£1000 Welcome Offer
Spela Casino has a brilliant, high-value welcome offer for new players. Using this offer, players can gain bonuses equivalent to £1000.
- 1st Deposit: 100% matched deposit bonus up to £200 +100 free spins on Starburst
- 2nd Deposit: 50% matched bonus up to £200
- 3rd Deposit: 25% matched bonus up to £300
- 4th Deposit: 24% matched bonus up to £300
Offer terms and conditions
- Only available to newly registered users
- The minimum deposit for each bonus: £10
- 40x wagering requirement on all bonus funds
- 20 free spins gained instantly, after that you receive 20 per day for 4 days
As you can see this is an excellent welcome offer that customers can really benefit from. The wagering requirement is average compared to other casinos, and the 100 free spins on Starburst is an excellent prize.
Daily deposit bonus
Spela Casino also offers a fantastic deposit bonus that can be claimed Monday-Thursday:
– 25% matched deposit bonus up to £100
Anyone can claim this promotional offer, and the minimum deposit limit is £50. You must also have to have made a minimum of 2x deposits to quality. There is a 40x wagering requirement on the bonus funds.
Tuesday free spin bonus
Another excellent bonus is the free spin bonus available on Tuesdays. Spela Casino chooses a random game and provides free spins for every customer that has deposited at least £10 during the week. Free spin winnings have a wagering requirement of 40x.
Seasonal prize draws
Aside from specific bonuses, Spela Casino hosts regular prize draws with some huge cash prizes. These prize draws are usually available for players who have spent cash on particular slot games – be sure to check out their promotions page as the prizes run into thousands of pounds.
Spela Casino has a VIP program that has several different tiers. Customers gain access to these different tiers by spending real money on wagers. The following are some of the bonuses you can receive through the VIP program:
- Dedicated account manager
- Entry to VIP events and tournaments
- Entry into a monthly prize draw
- Improved withdrawal service
- Exclusive promotions and bonuses
Spela Casino has over 1300 games to choose from. This gives customers an excellent variety. Regardless of what you enjoy playing, you can find a suitable game at Spela. They have hundreds of slot games like Thunderstruck II, epic table games like Blackjack and Baccarat, and a brilliant live casino offering.
The game section is found on the website homepage. There is also a detailed search function where you can find specific games. The main game page is logically structured – the games are split into different main categories.
Furthermore, you can search for games by the software developer. There is also a “Hot Games” category that showcases the most popular titles available at Spela Casino. We have provided additional info about the different game categories below:
Game developers at Spela Casino
Having a range of reputable software developers providing games is important for an online casino. Spela Casino works with the most reputable developers in the industry including:
- Play’n GO
- Evolution Gaming
- Red Tiger
Spela Slots & Jackpots
Slots are arguably the most popular game type available at online casinos. Customers love the flashy graphics, bonus features, and fun gameplay. Spela Casino has hundreds of slot games available split into three main categories – jackpots, video slots, and classic slots:
Jackpots – Jackpots generally have much larger prize pools than video slots and classic slots. This is often due to prize pools being shared among multiple casinos. Spela Casino has 50+ jackpot slot games including Dragon Chase, Hall of Gods, Mega Fortune, Downton Abbey, and Gunslinger Reloaded.
Video Slots – Next we have video slots – these are generally more modern games that have better graphics and gameplay than classic slots. At this online casino, you can find hundreds of video slots to play including Starburst, Gonzo’s Quest, Book of Immortals, Rainbow Jackpots, and Piggy Riches.
Classic Slots – Finally classic slots are older games that remain popular. Spela Casino has a decent variety of classic slots including Zany Zebra, Rapid Reels, and Mystery Joker.
Spela Casino Live Casino
Live casino games are taking over the online gambling industry. These games recreate a real casino experience by providing live-streamed video feeds of dealers at an actual casino table. This offers an immersive gaming experience.
Spela Casino has 100+ live casino games including roulette, blackjack, and baccarat. Examples of live casino titles include Speed Baccarat Live, Live European Roulette, Live Rapid Roulette, and Live Infinite Blackjack.
Casino games are traditional titles that you would find in the main rooms of real casino venues – also known as table games. Spela has a brilliant choice of table games including blackjack, roulette, baccarat, and video poker.
Examples of blackjack games include multi-hand blackjack and Atlantic City blackjack. Moreover, Spela Casino offers the three main variations of roulette – European, American, and French. In addition, you can play video poker variations like Joker Poker, Jackpot Poker, and Jacks or Better.
Spela Casino Payment methods – deposits and withdrawals
An online casino must have an effective banking system. This is so that customers can credit their account quickly and have a simple process for withdrawing winnings. Spela Casino has a great banking system that gives customers a hassle-free experience.
We noticed that they do not have a huge selection of payment methods. Some customers may see this as a disadvantage. What they do have, however, is a selection of commonly used payment methods. Despite the lack of variety, we don’t foresee you should have any issue finding a suitable payment method.
As stated, the variety of deposit methods is not huge. However, deposits are credited instantly. Moreover, there is no deposit transaction fee. The following are the current deposit methods accepted by Spela Casino:
We found the deposit process to be easy – you must provide identification initially, but this is standard procedure within the industry to prevent fraud.
Spela Casino has a small range of payment methods – just 7 in total. The payment methods are popular ones, however, with PayPal being the only major method absent. This means customers should still be able to make withdrawals easily.
- Visa Debit
- Bank Transfer
There is no withdrawal fee, and as you will see below, the other withdrawal terms are excellent.
General payment info
We have provided additional info about the Spela Casino payment system below:
- Minimum deposit limit: £10
- Maximum deposit limit: £5000 (except PaySafeCard which is £200)
- Minimum withdrawal limit: £10
- Maximum withdrawal limit: £1900 (except Bank Transfer which is £2300)
Withdrawal processing times
- Skrill, Neteller, EcoPayz: Instant
- Visa, Visa Debit, MasterCard: 1-3 business days
- Bank Transfer: 3-5 business days
The withdrawal processing times are excellent. Please be aware, that although e-wallets are instant, this is not guaranteed – disruptions in the provider’s service could cause delays. Regardless, the withdrawal processing times are fantastic – a huge plus for this online casino.
We also feel the min/max funds are favourable too – you can withdraw as little as £10 which is uncommon in the industry – most online casinos have min withdrawal limits of £20 or more.
Spela Casino also provides detailed information about each payment method which we like. By clicking on the “details” link for a specific payment type, you can see additional information including how to use the payment method.
Mobile casino accessibility
We tested the Spela Casino mobile platform on a Samsung smartphone. There is not a downloadable app – instead, there is a mobile responsive version of the main site. We could tell this has been developed separately – it looks fantastic and works brilliantly on smartphones.
The navigation is touchscreen-friendly and suited for smartphone usage. Furthermore, the different games, links, and graphics can be interacted with via touchscreen. The connectivity was also excellent – loading times were quick and the game response times were OK too.
As far as we could see, the mobile version has full functionality of the main online casino. Customers can enjoy all 1300+ games and benefit from the same payment system. Spela mobile casino also has excellent security to ensure you have a safe gambling experience from your smartphone.
Spela Casino – FAQ
We hope you have found the information in this Spela Casino review useful. As you can see it is a worthwhile platform with some great features. To conclude, we have listed several FAQ questions encase we have missed anything:
As far as we can see, only English.
This varies but typically between 0-72 hours.
Yes but you would have to contact the customer support team.
Yes, Spela Casino has an option to try any game (except live casino) – select the “Fun Play” option.
The game is paused and current game status is stored on Spela Casino’s servers.
Jack is an avid gambler who loves online casino gaming. He has a knack for poker, but his true passion is roulette. He discovered his love for gambling while studying to get his MBA and hasn’t looked back since. He knows the ins and outs of all the best in online casino games and sites, but most importantly what features to look for when rating and reviewing new online casino sites.