Casumo was created in 2012 which makes it a relatively young player in the online casino industry. Its creators wanted to do something different by, in their own words, providing the first online “casino adventure”. To do this, they incorporated gamification features into the overall online casino experience which comes with its own system of progression and rewards. This theme also intermingles with the design of the site itself, making for a totally interactive experience.
In this review article, we will provide you with all the information you need to make an informed decision on whether Casumo is the right platform for you. We have played and reviewed many online casinos over the years and have learnt what hits the jackpot and what busts. So, without further ado, here’s what you need to know about Casumo.
Software Platforms and Casino Games
We know you want to get to the games (so do we!), but to know if a game is going to deliver all the fun and payouts you expect, you need to know a little bit about what makes them tick. These are called software platforms, and they are the underlying engines that power your favourite games. No casino review would be complete without discussing this vital aspect.
What Are Casino Software Platforms?
Casino software platforms are the behind-the-scenes programs that run the games on the online casino site. 3rd party developers are usually responsible for creating them. As part of choosing an online casino, you should also look at the platforms they use, as these platforms will determine the quality of the games. Casumo utilises a number of software platforms. Let’s take a look at them below.
NetEnt is arguably one of the biggest and most trusted casino software platforms out there and supplies the framework for the bulk of Casumo’s games.
They were the first software developers to focus exclusively on creating online gambling software. They are the oldest in the industry and command a major presence.
Evolution Gaming is often called the best creator of live casino software platforms, especially regarding live dealer games. All big online casinos use their platforms.
Rather than create hundreds of mediocre games, NextGen focuses on putting out a smaller pool of high-quality games. They have an excellent collection.
Quickspin places a lot of emphasis on creating games with stunning visuals and smooth gameplay.
They are one of the pioneers of the online gambling industry. SG Interactive merged with them a few years ago, boosting their capabilities.
Play’n GO is one of the oldest and currently one of the most prominent online casino software developers. They have a vast portfolio and develop games in many languages.
Big Time Gaming
Big Time Gaming is indeed a big player in the online gambling software industry and has created games and lotteries for an impressive list of clients.
The Best Games at Casumo
One of your primary considerations when joining an online casino should be the games they have on offer. Luckily, Casumo provides over 850 games for you to indulge in. We have picked the best to show you what you can expect.
Bonuses and Promo Offers
Many people are drawn to the irresistible welcome rewards and occasional promo offers that online casinos have. Casumo is no different and provides some generous welcome bonuses, continuous deposit bonuses and running promotions to keep things exciting for their players.
Casumo’s generous welcome bonus features a deposit bonus as well as 200 Extra Spins.
How Bonuses Work?
Most online casino sites offer bonuses from time to time either to incentivise new players to sign up or to give something back to loyal customers. They mostly take the form of free plays or deposit payouts. Casumo doles out all sorts of bonuses and runs a loyalty rewards program.
Casumo’s Welcome Bonus is a little complicated. Once you sign up, you immediately get 200 Extra Spins that are given out at 20 per day over ten days. However, the £1 200 deposit bonus splits across your first five deposits. The first is %200 of your deposit to a maximum of £50, then 50% up to a max of £150, then 50% up to a max of £200 and the last two are both 25% up to a max of £400. Each bonus amount has to be wagered 30 times before making a withdrawal.
Free spins entitle you to play free rounds at certain slot games. Any winnings from Extra Spins are paid out as bonus money that is subject to 30x wagering requirements before being withdrawable.
The loyalty rewards form part of the gamification experience that Casumo offers. Players fill up a “progress bar” while playing. When it fills up, players gain a level. Upon levelling up, you stand a chance to win some bonuses like Extra Spins, deposit bonuses or bonus money through what they call “valuables.” These rewards are also subject to any applicable wagering requirements.
Like most worthwhile online casinos, Casumo also offers their experience on mobile. They aim to provide an excellent mobile gambling experience that lives up to that of the full site.
Why Do You Want a Mobile-Ready Casino?
If you are like most people today, you probably always have a phone or tablet on hand. A mobile-ready casino allows you to play on your mobile device wherever you are.
Games on mobile-ready casinos are created specifically for mobile devices and run flawlessly on them. Some mobile-ready casinos run directly from your browser while others require an app to be downloaded.
Mobile phones or tablets make playing on the go very convenient. If you’re stuck in the tube or traffic, why not kill time by making a few quid?
Same Chance of Winning, Same Rewards
Some people just don’t trust the mobile experience. However, developers have gone to great lengths to replicate the same experience and optimise it for a smaller screen. Now, you can win wherever you go.
Safe and Secure Banking Options
Mobile devices are at the forefront of cybersecurity. Casumo and the software platform developers they work with treat their users’ security with the utmost concern and maintain the same level of security on mobile as they do on the desktop version.
The Casumo Mobile App
Casumo knows that today, most people prefer to play games on mobile devices. To that end, they have focused on providing a great mobile experience and have teamed up with game developers who share similar values.
All the Classics You Can’t Go Without
Most of the classic must-play games have been adapted into mobile versions. Slots, blackjack, roulette, bingo and poker are all waiting for you.
Games Optimised for Mobile
On top of all the classics, Casumo features plenty of brand new games designed specifically to enhance the mobile gaming experience. There’s no way you want to miss out on these innovative winners.
Functional and Polished
Most online casinos’ mobile apps fall short of the level of quality that people expect nowadays. Casumo considers its app a core part of the platform and delivers a sleek and practical interactive space.
Available on Most Devices
Versions of the Casumo mobile app have been developed for both Android and Apple devices. Both have excellent ratings from the community.
It’s no coincidence that live casinos are so popular right now. They bring you as close as possible to the thrills of playing in person at an actual casino, but from the convenience of your own home. Casumo has all the games you would expect in a real live casino, as well as live dealers, on its site.
Is Playing Live That Much Better?
The short answer is yes. There is just no better way to get into the excitement of being involved in a live-action gambling experience.
All the Live Casino Games You Could Want
Roulette, Poker, Blackjack and Baccarat are all there and accounted for. All the most popular variations like Texas Hold ‘Em and Three Card Poker as well as new games, such as the enchanting Dream Catcher, are also among the many choices.
Available in Multiple Languages
Don’t worry about missing out on the action. All the live casino games are playable in the languages supported by Casumo to give everyone the opportunity to be immersed in the action of a live-dealer game.
Live-Dealer Games to Put You in the Center of the Action
Casumo went for quality above quantity when it comes to their live casino games. This guarantees no slow-downs or crashes in those crucial moments. Their games are reliable and provide an experience close to the real thing.
Payment and Withdrawals
The transparency and reliability of online casinos payment methods are a strong indication of how trustworthy the casino is and how likely you are to receive your hard-earned money back. Casumo doesn’t offer a wide range of options but instead chose to use fast and safe methods that ensure peace of mind.
Payment Methods and Fees
First things first, Casumo doesn’t charge any deposit or withdrawal fees, so you can breathe an instant sigh of relief. As another benefit, the same banking methods can be used for both deposits and withdrawals.
Payment/withdrawal methods include:
Payment/withdrawal methods include:
VISA/Mastercard (1-3 days for withdrawals)
Instant deposit and bank transfers (1-3 days to withdraw and deposit)
Neteller, Paysafe and Skrill (immediate withdrawal and deposits)
Casumo’s minimum deposit rules are very straightforward; there is a blanket £10 minimum deposit from the moment you sign up. Remember that as part of your welcome bonus, you get a deposit bonus based on your deposited amount.
Depositing funds is also simple. You just click on your balance in the top left-hand corner and choose your deposit method from the options. Electronic methods usually have instant deposit times while bank transfers take a couple of days.
Understanding Withdrawal Rules
Casumo also enforces a minimum withdrawal amount of £10 for all payment methods. If you cannot withdraw your winnings, it might be that some (or all) of the available amount is still subject to wagering requirements for bonuses. You should be careful as you may forfeit your bonus money by continuing.
Withdrawal processing times also vary depending on your payment methods. Casumo themselves promise to process most requests within a few hours and at most within 23 hours. It’s then up to your payment service to complete the transaction. Skrill, Neteller and Paysafe are instant while VISA/Mastercard may take up to 3 days.
Fair or Not?
Casumo provides clear and easy-to-understand rules on their deposit and withdrawal procedures. A 30x wagering requirement on almost all bonuses may seem a little strict, but they make up for it with low minimum deposit and withdrawal amounts as well as fast processing times.
Casumo Customer Support
Most people overlook the importance of customer support when choosing an online casino. However, imagine not being able to withdraw your money and having no one to help you? That’s why it’s imperative to know what support channels are available to you and how accommodating they are. During our research, we tested their customer support to give you a glimpse of what you can expect.
The primary way to reach Casumo customer support is through their 24/7 live chat feature on the site.
You can also reach out to them through [email protected] if you have trouble getting through on live chat.
In our experience, Casumo’s live chat support was responsive and helpful.
About the Company
Casumo is one of the youngest online casino sites, yet their popularity at only six years old shows the level of success they have achieved. Instead of being at a disadvantage, they have become one of the strongest companies by providing an experience that is distinct from most other large online casinos.
You only need to read their “About” page to get an idea of what they have to offer. In their own words, they started Casumo after being contacted by aliens desperately in need of help. This spurred them on to create the most fun and thrilling thing they could think of: Casumo. From the beginning, they wanted to build a casino that was different. They tried to make people smile and move away from the serious atmosphere we usually associate with casinos and gambling.
To do this, they built gamification into their online casino experience. Instead of just winning money, players can progress through levels, unlocking loyalty awards along the way. In this way, their “casino adventure” came to be.
Unlike most other big online casino companies, they don’t consist of any huge conglomerates and aren’t a sub-holding of an industry dominating holding company. This has allowed them to break away from the mainstream mould and carve their niche in the market with their quirky style and unique approach.
Just because they are new doesn’t mean that they are any less trustworthy. As a responsible and legal online gambling service, they are licensed by and registered with both the UK Gambling Commission and the Malta Gaming Authority. They also promote healthy gambling habits through their Play Okay campaign and help services.
As a modern online casino, they partner with a long list of gambling software platform developers. Among them are developers that are at the forefront of creating new games with visuals and gameplay that meet the high standards players today expect, especially when it comes to the mobile experience.
Casumo is an excellent choice for any online gambler. Because they offer such a unique experience, it can be a welcome change for someone who has grown tired of the scores of similar online casinos on the web. But they don’t go too crazy. They still host all the classic games experienced gamblers are comfortable with, cementing them as an online casino for everyone.
There are also some material reasons Casumo might be the right casino for you. Their low deposit and withdrawal limits, their generous welcome bonuses and the ongoing bonuses you can unlock as part of the loyalty rewards program ensure that there is always something interesting happening at Casumo.
Lastly, the massive collection of 850+ games will make any online gambling enthusiast drool with the prospect of never running out of something new to try. In summary, Casumo is a robust online casino with something for both old and new players.
Jack is an avid gambler who loves online casino gaming. He has a knack for poker, but his true passion is roulette. He discovered his love for gambling while studying to get his MBA and hasn’t looked back since. He knows the ins and outs of all the best in online casino games and sites, but most importantly what features to look for when rating and reviewing new online casino sites.