Casiplay Game Selection
We value game choice highly when reviewing a casino. Customers want variety and to try out different games. Casiplay has hundreds of titles to choose from – it covers all the main categories of games you would expect from an online casino including slots, table games, and live dealer games.
In addition to this, the games are provided by well-known software developers like Evolution Gaming and Play’n GO. The main game menu is easy to navigate – the games are split into different categories. Furthermore, there is a “featured games” tab which links to the most popular titles.
The only downside we found, was that this casino only has one variant of video poker available – Joker Poker. Usually, online casinos have a top selection of video poker titles. We have provided info on the main game categories below:
This is one section where Casiplay Casino Excels. They have hundreds of popular slot games to choose from including some of the best-known titles in the industry. Users can play slots like Gonzo’s Quest, Starburst, Thunderstruck II, and Book of Gold.
Aside from playing for real money, you can test these slot games out using the “play for fun” feature too – you must have a registered account, but it gives you a chance to try the games out before spending your cash.
The casino games category is essentially table games. Casiplay Casino has over 45 different table games to choose from including classic variants, and modern twists on classic games.
Examples of some of the table games available include – Blackjack, Blackjack Royal Pairs, Atlantic City Blackjack, Baccarat, European Roulette, American Roulette, Auto Roulette, and 10p Roulette.
Scratch Cards are not commonly available on online casinos anymore, but Casiplay Casino has 21 different scratch cards to choose from. These games are simple to play and offer some excellent cash prizes. Scratch card games available includes VIP Black, The 7th Heaven, Slot 777, Royal Slots, Cash Farm, Slapshot, and Hit the Bank.
Casiplay Live Casino
If you want to enjoy a live casino experience without leaving your house, Casiplay has an excellent live casino offering. It has some of the best range of live casino games we have seen. There is a dedicated live section and you can quickly browse through all of the games.User-Friendly Design
Examples of live casino games available include – Live Baccarat, Live Roulette, Live Blackjack, Baccarat squeeze, Immersive Roulette, Dream Catcher, Lightning Roulette, and Football Studio.
Casiplay Bonuses and Promotions
Casiplay Casino has an interesting welcome package. Furthermore, it has a VIP program with a host of rewards, and periodic tournaments and bonuses for existing customers. We have described these in greater detail below:
Casiplay Welcome Package
Casiplay offers a unique welcome package that gives a combination of free spins and matched deposit bonuses. This welcome package is spread over 4 initial deposits.
- 1st Deposit: 50% matched bonus up to £50 +30 free spins
- 2nd Deposit: 20 free spins on Starburst slot game
- 3rd Deposit: 20 free spins on Book of Dead slot game
- 4th Deposit: 50% matched bonus up to £50 +30 free spins
There are certain terms and conditions relating to this welcome offer. Firstly, the minimum deposit value for each deposit is £20.00. Furthermore, this welcome offer applies for newly registered users only and can only be claimed once per unique account.
Any free spins you gain expire 24-hours after you receive them. Moreover, any winnings made from the free spins must be wagered 35x. In addition to this, the bonus funds from the matched deposit bonus must be wagered 35x.
We feel this is a great welcome package – whilst some platforms concentrate only on deposit bonuses, this is a refreshing change to see the inclusion of free spins on popular slot games.
Casiplay Exclusive Bonuses
Aside from the excellent welcome offer, this casino also has various exclusive bonuses for registered users. These change periodically, therefore, for up to date information, it is best to check the promotions page on their website.
For example, currently, Casiplay has a tournament in which customers can enter to potentially win a £10,000 prize. This tournament is based on Egyptian-themed slot games – you simply must play on the slot games and work your way up the leader board.
The casino regularly has tournaments like this that promote different slot games.
Website design & features
The basic design and features of an online casino are important. Casiplay has been created using modern web technologies. It looks fantastic – you can see that it has been tailored for use on smartphones and touchscreens. The layout and buttons are clean, and the main page navigation uses a cool pop-out menu style.
The main homepage scrolling news ticker is a nice touch – it outlines different offers and games available on the website. We also noticed that page loading times were excellent, despite the heavy usage of graphics.
If we had one criticism, it would be that there isn’t really a central theme. Most casinos have an underlying theme or style – Casiplay does seem a little generic. It does, however, still look great and the use of HD graphics from different slot games is a nice touch.
An online casino must have a valid license – different organizations like the UK Gambling Commission provide licenses to gambling companies. This shows that they comply with regulations and quality standards within their jurisdiction.
Casiplay Casino is fully licensed – it’s license number C42296 is issued by the Malta Gaming Authority and relates to their main game and software provider – Aspire Global. This company is registered and operates in Malta and provides software for the casino’s operations outside the UK.
For UK operations, AG Communications provides the Casiplay games and software – they are licensed by the UK Gambling Commission under license number C48328.
Casiplay Customer support
We feel an online casino should have a dedicated customer support team readily available at any time. Casiplay does have a dedicated customer support team, and they are practically open 24/7 (but not quite). The customer support team is based in the UK and available 7 days a week, from 06:00, am to 23:00 GMT.
Casiplay offers the following customer support contact methods:
Live Chat – We generally use the live chat as it is the most convenient method and quickest. Casiplay has a simple live chat that you can access freely. It appears to be an actual customer support member whereas some platforms use automated AI technology. We found this live chat to be effective.
Email – If you want a permanent record of your discussion, you can send an email ticket – you fill out a simple contact form and then you will receive an automated response. We found this method slower, but the response times were still fine.
Telephone – If you want, there is a UK call centre that you can get in touch with. The customer service reps here were friendly, helpful, and were able to deal with our queries quickly.
FAQ – Finally, if you prefer to find answers on your own, there is a detailed FAQ section that you can search through. The FAQ provides answers to various account-related questions, together with process guides on how to perform simple tasks like depositing cash.
Casiplay Security & Fairness
We understand that security is important for any online activity. A casino must operate the latest security technologies to ensure customers safety. Casiplay uses 128-bit SSL encryption for all data transferals – this is an advanced encryption method that renders data unreadable.
In addition to this, Casiplay Casino uses RNG systems that have been tested independently by iTech Labs. This company tests the RNG (random number generator) algorithms used by the casino to ensure they are truly random and not fixed. You can view a valid certificate for Casiplay on the iTech Labs website.
Casiplay Casino also has an excellent VIP program for repeat customers. You can apply to join the VIP club and it has 6 different tiers available:
- Bronze VIP Count
- Silver VIP Duke
- VIP Golden Prince
- VIP Platinum King
- VIP Premium Emperor- VIP preside, Master Royale,
To reach each VIP level you must earn points by spending real money. The different tiers offer rewards including extra free spins on slot games.
Payment methods – deposits and withdrawals
Casiplay casino has some of the best payment methods we have seen – it has a top selection of payment methods including a host of uncommon methods for specific countries. You can easily find information about their banking system on the payments page on the website footer.
The depositing process at this casino is simple – you can credit your account in a few minutes, and deposits are usually processed instantly. The different deposit methods have additional information if you need help too which we found useful. You can see the currently available deposit methods below:
Casiplay has all of the basic payment methods you would expect, plus other rarer options. The withdrawal process is straightforward – unlike some other platforms, you do not have to provide identification when making a withdrawal. The following are the currently accepted withdrawal methods at Casiplay:
- Bank Transfer
General payment info
As you can see, Casiplay has a great selection of payment methods for both deposits and withdrawals. In addition to this, as you will see below, this gambling site has support for various currencies, and has decent processing times for payments:
- Available currencies: GBP, USD, EUR, CAD
- Deposit processing time: Instant for all payment methods
- Deposit fee: N/A
- Withdrawal processing time: See below
- Withdrawal fee: None from Casiplay
- Visa, MasterCard, Rapid Transfer: 6-8 business days
- Trustly, Skrill, Neteller, ecoPayz, PayPal: 3 business days
The withdrawal times are OK – not amazing, just OK. We would hope to see some withdrawal times within 24-hours, but the minimum you will have to wait is 3 working days which is certainly not the best in the industry.
We like that Casiplay Casino has support for PayPal as this is widely used. Furthermore, PayPal is one of the quickest withdrawal methods available. Generally, the banking system is good – the varied payment methods make up for slower processing times.
In addition to this, Casiplay has software and security provided by Aspire Global who is a leading platform developer in the industry.
Mobile casino accessibility
An important part of this Casiplay Casino review is to look at the mobile accessibility. Customers are veering away from traditional online gambling i.e. using a computer or laptop. Smartphones and tablets are quickly becoming the most common way of online gambling. Therefore, a platform must offer excellent mobile accessibility.
Casiplay does not have a dedicated mobile app. However, users can still make full use of this casino via a smartphone web browser. Simply open a web browser like Google Chrome, Firefox, or Opera, and navigate to the Casiplay website as usual.
This opens a mobile responsive version of the website. For all intents and purposes, it has the same functionality as the full desktop browser version. This responsive version, however, fits perfectly onto a smaller screen size. The navigation and layout are tailored for smartphone usage. Furthermore, the buttons and interface have been customized for touchscreen usage.
This customization for smaller devices provides a pleasant experience – you can easily navigate through the different site sections and play games with ease. The loading times appear OK, but this depends on your smartphone model and the speed of your internet connection or mobile network.
There are no mobile-specific bonuses for using a smartphone, but customers benefit from the standard promotions and welcome offers.
Casiplay Casino is a great choice. We had fun searching through and trying out the wide range of available games. They partner with numerous popular software developers and cater to their customer’s enjoyment. If you like trying out different games and having fun on slots – this is a top platform.
In addition to the games, the website design is modern and professional – it looks clean but enticing. We had no issues navigating through the site and finding out the different sections like banking and promotions. Casiplay Casino just offers a stress-free and enjoyable experience for customers.
We feel that the withdrawal times could be improved – but they are not the slowest we have seen. However, the payment options are numerous, and other banking systems are straightforward and simple.
Finally, the welcome offer is great value and we like the fact that it is spread over 4 deposits meaning that customers can benefit several times – not just for their initial payment. We have summarized with some pros and cons of Casiplay Casino:
Casiplay Casino – FAQ
To conclude, we have listed some FAQ questions – we hope that we have answered everything in the detailed Casiplay Casino review above, however, these questions should cover anything else:
To clear any confusion – The software providers that Casiplay Casino use is all fully licensed. This is the important factor – the games and software they use are regulated and licensed to ensure fair gaming for customers.
English, Finnish, German, Norwegian.
They use two main developers – Aspire Global, and AG Communications. Also, they use games from popular developers including BetSoft, Evolution Gaming, and Play’n GO.
Jack is an avid gambler who loves online casino gaming. He has a knack for poker, but his true passion is roulette. He discovered his love for gambling while studying to get his MBA and hasn’t looked back since. He knows the ins and outs of all the best in online casino games and sites, but most importantly what features to look for when rating and reviewing new online casino sites.