T&C Apply +18 18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. Minimum £5 wager to activate 200 Spins. 20 Spins on Starburst games will be credited per day for 10 days after qualifying deposit/wager is met. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Always refer to Bonus Terms - www.begambleaware.org

100% Up To £200 + 200 Free Spins

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T&C Apply +18 18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. Minimum £5 wager to activate 200 Spins. 20 Spins on Starburst games will be credited per day for 10 days after qualifying deposit/wager is met. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Always refer to Bonus Terms - www.begambleaware.org

Rating

Software & Games:
Bonuses & Offers:
Payments:
Customer Support:
Overall Score: 9.5/10
User Rating:
5/5 1 rating

Overview

Website
All Games
1300+
Payout Ratio
99%
Launched
2018
Min. Deposit
€/£10
Min. Withdrawal
€/£20
Software
  • Evolution Gaming,
  • Microgaming,
  • NextGen
  • Gaming,
  • Play’n GO,
  • Quickspin,
  • Microgaming,
  • Quickspin,
  • Play’n Go,
  • Evolution,
  • NYX
Bonuses
100% Up To £200 + 200 Free Spins
License
MGA, UK Gambling Commission
Support
Currencies
EUR, GBP, CAD, ZAR, SEK, NOK
Languages
English, Swedish, German, Finnish, Norwegian

Casino Joy Review

Casino Joy was established in 2018, and it is owned by Genesis Global Limited Casinos which owns other popular casinos, such as Spinit Casino, VegasHero Casino, and Genesis Casino as well.

Even though Casino Joy is relatively new on the market, it is already one of the big names in the industry. It lives up to its name and offers a unique gaming experience with its wide array of video slot titles, as well as an excellent selection of table games to satisfy the needs of every player out there.

Since Casino Joy operates on Instant Play technology, you won’t be required to download anything or go through much trouble after registering — you can hop right into playing your favorite titles. In case you’re wondering exactly what makes Casino Joy fantastic, make sure to read our review; we will thoroughly inspect this casino and tell you precisely what it has to offer.

Get Some Joy with 1300+ Slots & Casino Games

  • Genesis Global Brand
  • Colourful & Fresh Layout
  • 1300+ instant games

Hits

  • Multiple licences
  • Wide selection of games
  • Supported by fantastic software providers
  • iTech Labs certified
  • Live Dealer Casino
  • Mobile friendly

Misses

  • Live support is not available 24/7
  • No designated mobile app
  • Multiple country restriction

Casino Joy Games & Slots

One thing that separates Casino Joy from the rest is its jaw-dropping title selection — you can choose from more than 1300 casino games! However, as impressive as that number may look, it is not all about the quantity in Casino Joy.

You will be pleasantly surprised at the quality of games offered in this casino, as its repertoire includes popular video slots, as well as table games, and a live casino. These are neatly arranged in several categories which you can browse to find your favorite titles. If you aren’t looking for anything specific, you might want to try out their Most Popular or New Games sections and find a game that suits your needs best.

Casino Joy Video Slots and Software Providers

Casino Joy prides itself on having an excellent selection of video slot titles thanks to famous software providers. Namely, by deciding to play in Casino Joy, you will be given an opportunity to play the most popular titles from software providers such as Microgaming, NetEnt, Quickspin, Play’n GO, NYX Interactive, and Evolution Gaming.

Casino Joy Slots
Casino Joy Slots

Moreover, you can try some video slots from Yggdrasil, Red Tiger Gaming, or Big Time Gaming. The best thing about their selection is that you can try many video slots without having to spend any cash.

Some of the most popular titles in their catalogue are:

  • Golden Colts
  • Fire Joker
  • Rise of Olympus
  • Gonzo’s Quest
  • Starburst

However, the fun doesn’t stop there! While browsing through their collection, you can also find a great selection of slots which include life-changing jackpots! Just navigate to the Slots & Jackpots section and select Jackpots. The website will display every game that has an active jackpot and show you the amount you can win.

Table Games

Among table games in Casino Joy, you can find many variances of classics like roulette and blackjack. In addition, you can also play other games, such as Barbut, Jacks or Better, Deuces Wild, Keno, Aces and Eights, Winner’s Scratch, as well as a few others.

Casino Joy Live Casino

Those who prefer a more immersive experience aren’t left out — you can always join Casino Joy’s live section and play roulette, blackjack, dream catcher, or three card poker. While Germans can enjoy Deutsches roulette, Swedes can join and play Svensk roulette.

You can also join Casino Joy’s Live Football Studio or try the immersive roulette. It features high-quality cameras that offer a view from different angles, as well as slow-motion footage of the ball landing, which further improves the whole experience. Live casino staff is friendly and knowledgeable, which is another great bonus. Also, they will reply to you in a professional manner if you ask them anything through the chat offered on the site.

Casino Joy Bonuses and Promotions

Virtually every reputable casino out there offers bonuses and Casino Joy is no exception to that rule. The first bonus that you can claim is the Welcome Offer which is split into 4 parts. This bonus will net you a total of £1000 and 200 free spins on Starburst video slot.

Casino Joy
Casino Joy Bonus

The very first time you make a deposit, Casino Joy will match that deposit by 100% up to £200. The second time you make a deposit, 50% up to £200 will be matched by the casino. Make sure to use the WJOY2 bonus code. The third and fourth time, 25% up to £300 will be matched if you use the WJOY3 and WJOY4 bonus codes, respectively. Keep in mind that every bonus comes with specific terms and conditions and you can always choose to use a bonus or not.

Casino Joy loves rewarding its players so make sure to check your inbox every Thursday night as you might receive the so-called Freebie to start the weekend. This bonus will give your account a small boost, and it is ideal for those who like using their free time on weekends to increase their bankroll!

Did you know that a new week doesn’t start on Monday in Casino Joy? Why, you ask? Because everyone hates Mondays, of course! All jokes aside, those who wish to kill some time and those who simply prefer playing on weekdays can begin their casino week on Tuesday in Casino Joy. Merely join on Tuesday, make a minimum deposit, select the Tuesday Pool Party, and Casino Joy will boost your balance by 25%, up to £100.

VIP Club

To make the experience of playing in this casino even better, Casino Joy offers a VIP programme. By becoming a member of the VIP club, you can enjoy a variety of extraordinary benefits. Not only will you feel like a true VIP with a dedicated account manager and your personal withdrawal service, but you will also be eligible to receive exclusive bonuses or claim exclusive promotions, as well as participate in specific events available only to the members of the VIP club.

In addition, to make the whole experience even more personalised and to show you that it cares about its players, Casino Joy will treat you with holiday packages and birthday presents!

Website Design

Casino Joy did an excellent job when it comes to the design of their website. It is extremely easy to navigate, and it will take you mere seconds before you can find any game that you want to play or any information that you wish to know regarding the casino.

As the name suggests, the theme is joyful, and the colours included give the website a vibrant and bubbly feel to it. The primary colours include different shades of blue and pink set on a white background. We especially appreciated subtle details, like the registration button which is labeled as ‘Joy the fun’.

Supported Languages

By clicking on the question mark in the top right corner of the screen, you will access the FAQ section where you can also change the language of the website. Casino Joy currently supports English, Swedish, Finish, Norwegian, and German.

However, there are several more countries to choose from, such as Canada, South Africa, the United Kingdom, or the flag of the European Union. That’s because the website doesn’t just change the language but also updates the preferred currency. Pretty neat!

Restricted Countries

As is the case with the majority of casinos, Casino Joy isn’t allowed to operate in countries where online gambling is not legal or if they don’t have a licence for that jurisdiction. When it comes to this particular casino, you won’t be able to join it if you are from:

  • Australia
  • Belgium
  • Denmark
  • France and its territories
  • Hungary
  • Iran
  • Israel
  • Italy
  • Portugal
  • Romania
  • Slovenia
  • Spain
  • Turkey
  • Ukraine
  • The United States of America and its territories

Licences

Another great thing about Casino Joy is that it has multiple licences. They were licenced by the Malta Gaming Authority in August 2016 with the licence number MGA/B2C/314/2015, the UK Gambling Commission with the licence number 000-045235-R-324169-007, as well as the Swedish Gambling Authority and the Government of Curacao. In addition, their RTP/RNG system is audited and certified by iTech Labs, which contributes to the casino’s fairness.

Casino Joy Withdrawals and Deposits

One of the most important factors when it comes to an online casino are withdrawal and deposit methods. In addition, it’s smart to check if the casino has long processing times. Luckily for you, we will cover all of that, so make sure to keep reading if you are wondering what methods you can use to either add funds or withdraw them from your Casino Joy account.

Deposit Methods

In order to deposit funds in your Casino Joy account, you can use both Visa and Mastercard credit and debit cards, Boku, Trustly, Paysafecard, Skrill, Neteller, ecoPayz, and Entropay. You won’t have to wait long before funds appear in your account — the processing should be instantaneous for every method.

The minimum amount you can deposit is £10 per transaction. When it comes to the maximum amount you can deposit, the limit is set at £5000 for every method except Boku (£30), Paysafecard (£200), and ecoPayz (£1000).

Note that while Casino Joy doesn’t charge any fees for depositing funds, your payment method might include some, so you should definitely double-check that.

Withdrawal Methods

In order to withdraw funds from your Casino Joy account, you can use Visa, Mastercard, Skrill, Neteller, ecoPayz, Trustly, or Entropay. Again, the casino doesn’t charge any fees for processing transactions but make sure that you choose a method that suits your needs best.

The minimum amount you can withdraw is £10, while the maximum amount is £1900. However, you might have to wait a bit before you see funds in your account. Visa, Mastercard, and Entropay transfers may take 1-3 working days. The transaction time for other methods should be instant. However, keep in mind that it is instant after your withdrawal has been reviewed and approved, so technically, it might take a bit longer.

Casino Joy Mobile App

Even though Casino Joy doesn’t have a designated app, nothing is stopping you from joining through a browser on your mobile device and going for a quick spin or two! Their website is fully optimised to run smoothly on your mobile device or a tablet which uses either an Android or iOS operating system.

Some of the titles are older and do not run on the newer HTML5 technology so you won’t have access to every title the casino offers. However, out of their 1300 games, you will have access to more than 500 games that you can play on the go, which is still a pretty good deal!

Security

In order to operate legally, an online casino needs to have a licence, and Casino Joy’s multiple licences are just one of the testaments to its security and safety. Simply put, you won’t have to worry at all about the security of your information or your funds when playing in Casino Joy.

Every exchange of information is secured by encrypted SSL connections, which means that nobody can access that information but the person that it is intended for. In addition, Casino Joy has the highest security standards for payments, withdrawals, and deposits since their payment methods conform to PCI standards.

Casino Joy Customer Support

If you have any questions or issues regarding Casino Joy, there are multiple ways to contact their customer support team. However, before you do that, make sure to check their FAQ section. You can do that by clicking on the question mark in the top right corner. You can either navigate through different categories or you can simply use the search box which will offer you categories based on words you have typed in.

You can contact the customer support team via email at [email protected] or make a formal complaint at [email protected]. You can also contact Casino Joy’s customer support team via telephone by dialing 08001700602 if you’re calling from the UK or 0035620341518 if you’re calling from the European Union.

However, nothing will make you feel like a valued customer or a valued casino member like live support. If you happen to have a question or there is an issue that you would like resolved immediately, you can get in touch with the customer support team via Casino Joy’s live chat, but keep in mind that this option is not available 24/7.

Casino Joy – FAQ

Is Casino Joy legitimate?

Yes, it is. Casino Joy has multiple licences, and the most reputable ones are from the Malta Gaming Authority and the UK Gambling Commission.

Where can I see their Terms & Conditions?

You can scroll down to the bottom of the homepage or you can click here for their Terms & Conditions, or here for their Bonus Terms & Conditions.

Is my money safe in Casino Joy?

Of course! Being a licenced casino means that Casino Joy is compliant to online gambling laws. In addition, every transaction is secured by SSL encryption technology.

Can I play casino games in Casino Joy using my mobile device?

Yes. Casino Joy doesn’t have a designated mobile app but players can join from their mobile devices or tables and enjoy a lot of games from their offer. See our Mobile App section for more info.

Is Casino Joy fair and what RTP does it have?

iTech Labs audited Casino Joy and verified the fairness of their games. RTP depends on the games you chose to play. You can visit their website for more information.

Can I join Casino Joy from the United Kingdom?

Yes, you can. One of the licences that Casino Joy has is from the UK Gambling Commission. There are some countries where Casino Joy doesn’t operate; for more information, you can check the full list of restricted countries in our review.

What are the bonuses and wagering requirements?

Casino Joy offers up to £1,000 alongside 200 free spins within its welcome bonus. All of the bonuses come with 40x wagering requirements, unless stated otherwise, so make sure to go over each bonus’ terms and conditions carefully.

Do I have to download anything?

Not at all! Casino Joy uses Instant Play technology, which means that you can start playing right away directly from your browser, regardless of your operating system.

Casino Joy review summary

Simply put, Casino Joy is an excellent place for all gambling enthusiasts! The website design is superb — it is easy to navigate and find bonuses, games, terms and conditions, or to get in touch with the customer support team.

As is the case with every other casino out there, there were several complains about Casino Joy, but the disputes were quickly resolved by the professional team, which only testifies to the fairness of this casino. Their wide array of games caters to everyone’s needs, and weekly bonuses will keep you engaged for hours on end. Overall, Casino Joy has our thumb of approval, so make sure to check it out for yourself!

 

Jack Roux

Jack Roux

Jack is an avid gambler who loves online casino gaming. He has a knack for poker, but his true passion is roulette. He discovered his love for gambling while studying to get his MBA and hasn’t looked back since. He knows the ins and outs of all the best in online casino games and sites, but most importantly what features to look for when rating and reviewing new online casino sites.